Contract Administrator with English Skills (Job number #1375967)

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Advanced SAP/CSIF/HPSIC/SFDC background as well as CO NBQ and GASC processes
Mastery in English
Understanding of multinational/global customers specifics (billing model, approvals, ..)
Advanced Communication skills
Ability to manage documentation, process updates
Data consolidation, metrics ability (advanced Excel knowledge (pivot, graphs, diagrams…)
Well organized and structured, ability to multi-tasking

Monitoring all 5 mailboxes (generic and individual) on a daily manner (at least twice per day) to ensure all new requests are being read, acknowledged and managed.
Managing quotations requests based on all process specifics in terms of pricing and billing
Interfacing daily with customers on requests updates, challenges, delay in TAT
Managing communication with local delivery teams for SLA and delivery capability assessment and ensure adequate follow-up of answers
Ensuring other regional bid desk back-up when required

Participating and potentially leading the delivery of the monthly bid desk metrics

Ensuring data integrity between OEM tracker and OEM mailboxes for metrics purpose

Evaluating knowledge gaps and associated steps to close them – identify subjects for improvements

Proactively addressing any process inconsistency / improvement topics during team meeting

Eventually representing bid desk manager in customer meetings and/or internal HP meetings with the HP account team