Senior Key Account Manager

Our success is the direct result of great teamwork and remarkable people. All our HR policies are built around the people and their continuous development and empowerment. As a testimonial to our dedication stand two from our six core values:
We enjoy the job we do
We encourage our teams to show initiative

The KAM Department is focused on keeping and developing successful business cooperation with the key clients of our company.

The ideal candidate will have:
- Previous experience in freight forwarding/logistics/transportation
- Previous customer service exposure
- Experience in the preparation of large and detailed tender documents
- Proficiency in MS Office platforms such as Word, Excel, PowerPoint
- Very good negotiation skills
- Exquisite communication skills
- Excellent command of English
- Process orientation, organization, discipline and great attention to details
- Experience with effective approaches to closing the sale
- Positive attitude to provide exceptional service to the customers by demonstrating a personal approach and responding with a sense of urgency, practicality, accountability, integrity, and respect.

- Demonstrates excellent knowledge of the clients’ procedures and policies, ensuring that they are applied correctly by the Business Teams
- Understands impact of market trends, competitor pricing and activities in market assessments
- Makes effort to identify and anticipate customer needs above and beyond current service relationship
- Starts proposing new services to existing customers; Uses established customer relationships to identify possible opportunities for business with new customers
- Demonstrates very good knowledge of customer tender procedures and supports the process by collecting prices and completing applicable tender documentation
- Participates in social and professional networks and promotes the company's reputation and services. Positions the company in alignment with its image, values and strengths
- Provides all relevant information accurately and on time

- Rewarding salary packages and retention programs
- Internal and external training programs
- Personalized design for a motivating career path
- A people-centric organizational culture