HR Assistant with English and Italian

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

Requirements:

Experience with administrative tasks
Bachelor or Degree, preferable in HR area or related area
Experience in Customer Service or HR Services
Good communication skills, both written and oral
Very good level of English and Italian

Preferred Skills:

Flexible and proactive attitude
Good team working skills and able to work autonomously on assigned tasks
Ability to multi-task, prioritize work and manage time based on business needs
Excellent administration skills and good organization skills with attention to detail.
Advanced problem solving and resolution skills to include when to escalate and identify trends.
Comfortable in direct client contact
PC Skills: Word, Excel, Power Point, Outlook are a must

As a team member of the local team, working for the HR Service Center for HR queries, you will provide administrative support to an outsourced Personnel Administration service, performing one or more of the following duties:

Process personnel forms, record statistics and handle highly confidential material
Answer general inquiries in various areas of Human Resources
Answer specific questions in areas such as:

New Hire administration
Employee and employer initiated changes
Terminations
Leave of Absence
Preparation and quality check of output documents to the client or third parties
Maintain applicant databases and employee records
Provide information to employees on matters pertaining to personnel forms and records
Compile data for analysis and reporting, and may perform routine analyses
Assist employees through phone and email contact in the completion of appropriate forms, calculation of benefits or premiums
Maintain internal database files and tables and develop custom reports to meet the requirements of Human Resource management and staff

We are looking to fill this position as soon as possible. Please apply only in the nature specified.

We thank everyone for applying, however only successful candidates will be contacted for an interview.

You can apply online or send your application in English directly to diana.arghire@xerox.com with the title “HR Assistant with English and Italian ”