Learning & Dev. Associate with English and German
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Employer: | Conduent |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 07.03.2015 |
Remote work: | On-site |
Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.
Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.
Requirements:
- Experience with administrative tasks
- Bachelor or Degree, preferable in HR area or related area
- Experience in Customer Service or HR Services
- Good communication skills, both written and oral
- Very good level of English and German
Preferred Skills:
- Flexible and proactive attitude
- Good team working skills and able to work autonomously on assigned tasks
- Ability to multi-task, prioritize work and manage time based on business needs
- Excellent administration skills and good organization skills with attention to detail.
- Advanced problem solving and resolution skills to include when to escalate and identify trends.
- Comfortable in direct client contact
- PC Skills: Word, Excel, Power Point, Outlook are a must
As a team member of the local team, working for the HR Service Center for HR queries, you will provide administrative support to an outsourced Personnel Administration service, performing one or more of the following duties:
- Cancelling or moving employees training courses
- Booking training rooms
- Booking Hotel accommodation or informing sites of any dietary requirements
- Organizing course materials
- Checking to see if an employee is suitable for the course that they want to attend
- Speaking on the phone with the employees, course owners, HR managers and sites
- Emailing confirmations to employees, managers and course owners
- Data base management / Training entry (end to end process: creation to evaluation)
- Giving feedback to course owners after they have finished the course
- Payments & Invoicing
- Reporting
You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Learning & Development Associate with English and German".
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