Consultant Relatii Clienti - Germana

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Employer: TELUS International
Domain:
  • Customer Support - Client Service
  • Public Relations
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 17.09.2015
    Remote work: On-site
    Short company description

    TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

    TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

    Requirements

    Cautam colegi care sa se alature echipei noastre!
    Daca vrei sa ne cunosti cauta-ne pe Facebook: www.facebook.com/TELUSro

    Trimite-ne CVul daca ai:

    - Limba Germana la un nivel avansat
    - Disponibilitate de a lucra full - time
    - Capacitate foarte buna de comunicare si relationare
    - Rapiditate in actiune, personalitate energica, gandire pozitiva, amabilitate si eficienta
    - Capacitatea de a lucra in echipa

    Responsibilities

    Responsabilitati:

    - Interactionarea in mod curent cu clientii prin intermediul telefonului si emailului
    - Promovarea produselor si serviciilor
    - Asigurarea intelegerii corecte de catre client a informatiilor despre produse si oferire de informatii suplimentare despre respectivele produse
    - Ascultarea atenta a nevoilor clientului, intelegerea nevoilor si empatizarea cu acestea
    - Pastrarea confidentialitatii informatiilor

    Other info

    Oferta (bonusuri, beneficii):

    Stabilitate - oferim contracte pe perioada nedeterminata
    Traininguri
    Mediu de lucru pozitiv - ne pasa de bunastarea colegilor nostri, investim in dezvoltarea lor, incurajam distractia si team building-urile
    Proiecte comunitare - vom rula evenimente pe tot parcursul anului
    Asigurare medicala privata
    Tichete de masa
    Reduceri speciale oferite de partenerii nostri din diferite industrii (Banking, Telecom, Gym & Fitness)

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