Sales Excellence SFDC Analyst

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

1. Education Required

• Bachelor degree or equivalent experience.
• Minimum of 4 years related work experience in sales or sales support role or a relevant combination of education and experience.

2. Work Experience Required

• Prior experience working in a Sales Operations environment is required. (4 years)
• Salesforce.com experience (1 - 2 years)
• Experience or involvement with sales programs for Partners or Direct Sales
• Strong experience with ERP/CRM systems and process best practices

3. Technical Skills & Specific Knowledge Required

• Strong problem solving skills – ability to quickly and correctly assess the impact, complexity and urgency of problems reported by customers (both internal & external).
• Results orientation – able to drive activities necessary to bring tasks to conclusion and deliver desired results.
• Must be able to multi-task, prioritize and work independently as well as in a Team environment.
• Experience with Cloud based software or web administration makes you a top candidate
• Skilled user of Microsoft Office (Word, Excel and PowerPoint)
• Experience with Salesforce.com preferred.
• Ability to present information clearly and concisely, in verbal and written forms and to communicate comfortably with diverse audiences at all levels of the organization.
• Knowledge of Industry related technology and applications

4. Behavioural Competencies Required

Key behaviours:
1. Growth and customer focus
2. Leadership Impact
3. Gets results
4. Champions Change
5. Foster Teamwork and diversity
6. Intelligent risk taking


5. Language Requirements
English – additional languages are preferred

Principal Responsibilities

• Act as coordinator of regional and global program implementation, including task scheduling, meeting setup & notes and assisting Sales or Channel Marketing with program execution. 25%
• Support the creation of Channel communications and deliverables as part of Partner program launches. 10%
• Act as trainer of CRM processes both for internal user base. 10%
• Working closely with Field Sales to manage and report information regarding open & active projects and deals in CRM system. 25%
• Act as administrator for Partner Rebate tools in Salesforce.com. This involves security access, reporting, and tool use questions. 10%
• Assist with training Partners on programs/policies and Salesforce.com changes. 10%
• On occasion, act as backup resource for internal support mailbox for Salesforce.com; this includes security password resets, approval process questions, and support with reporting. 10%