Special Pricing - Italian Speaker

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Employer: Prohuman
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 24.03.2015
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    Fluent English and Italian are a must
    � Basic knowledge of sales/customer support
    � General computer skills (Windows), specific experience in working with MS Excel and MS Outlook
    � Good communication skills (good questioning and listening skills)
    � Efficiency in handling numbers
    � Excellent organizational skills
    � Customer oriented - keep customer always in mind
    � Valuable as an individual but a very good team player
    � Flexibility and adaptability
    � Ability to take initiative and develop solutions
    � Perfectionist approach to detailed work
    � Good analytical skills
    � Ability to work under pressure
    � Meet agreed deadlines for action

    Responsibilities

    � Act as single point of contact for all team requests
    � Processing requests in a timely manner as agreed with the team
    � Submits and processes requests that are coming from clients, partners, sales representatives and/or commercial groups ensuring the agreed time frame.
    � Process and coordinates standard and non-standard requests for a particular range of clients
    � Verifies the accuracy of data contained in the requests
    � Makes sure that prices, discounts and other data are correct and obtains all necessary authorisations for the processing of the requests
    � Is well informed of the promotions, discounts and other information which are necessary for handling the requests into the system
    � Ensures the crosschecking and consolidation of financial reports
    � Deliver reports and memos regarding the processed requests , orders

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