IBM Internship - Application Support

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Employer: IBM Client Innovation Center Central Eastern Europe (CEE)
Domain:
  • IT Software
    • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
    • Updated at: 28.05.2014
    Remote work: On-site
    Short company description

    IBM Client Innovation Center Central & Eastern Europe (CEE) was established in 2012 by joining several centers in Europe. The Delivery Center is part of a global network of 80 similar centers and uses the best IBM methods of work, global processes and techniques. The center has achieved CMMI Level 5 (Capability Maturity Model Integration) and its mission is to provide customers with software solution customized to their global business needs.

    Requirements

    * Last year students/ enrolled in a Master Program / fresh graduates
    * Basic technical knowledge in one or more of the following:
    - Windows Server
    - Unix
    - Java
    - MySQL, PL/SQL
    - Apache
    * English: Advanced
    * Good communication and interpersonal skills
    * Ability to work independently and as a part of a team

    Responsibilities

    You will learn about and perform application support on:
    * ITIL (Information Technology Infrastructure Library)
    * Service Restoration
    * Incident & Problem management
    * Preventive & Corrective Maintenance
    * Application Monitoring
    * Event & Availability Management
    * Change Management
    * Service Requests Management
    * Document Management

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