Smart Quote - German Speakers

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

- Fluent in English and German
- Basic knowledge of sales/customer support
- General computer skills (Windows), specific experience in working with MS Excel and MS Outlook
- Good communication skills (good questioning and listening skills)
- Efficiency in handling numbers
- Excellent organizational skills
- Customer oriented - keep customer always in mind
- Valuable as an individual but a very good team player
- Flexibility and adaptability
- Ability to take initiative and develop solutions
- Perfectionist approach to detailed work
- Good analytical skills
- Ability to work under pressure
- Meet agreed deadlines for action

- Act as single point of contact for all EMEA team requests
- Processing requests in a timely manner as agreed with the team involved in the process across EMEA
- Submits and processes requests that are coming from clients, partners, sales representatives and/or commercial groups ensuring the agreed time frame
- Process and coordinates standard and non-standard requests for a particular range of clients
- Verifies the accuracy of data contained in the requests
- Makes sure that prices, discounts and other data are correct and obtains all necessary authorizations for the processing of the requests
- Is well informed of the promotions, discounts and other information's which are necessary for handling the requests into the system
- Ensures the crosschecking and consolidation of financial reports
- Deliver reports and memos regrind the processed requests, orders and transactions
- Creates, documents and optimizes operational processes across EMEA