Angajăm Customer Service (German) - Brasov

We #changelives! Descoperă oportunități globale cu GI Group Holding, un pionier în servicii HR care valorizează și promovează evoluția carierei tale.

Parte a unei echipe de peste 6700 de specialiști prezenți în 34 de țări, noi ne angajăm să dezvoltăm piața muncii prin soluții inovatoare și personalizate. Alege să lucrezi într-un mediu care apreciază valoarea personală și profesională.

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We are looking for a Customer Service Specialist with German and English for one of our partners in Brașov, a global supplier of innovative technical textiles for a broad range of markets and applications such as apparel, automotive, building interiors, building materials, healthcare, energy, filter media, shoe and leather goods as well as specialties.

Expectations:

Completed economical education;
Experience in similar position / BPO industry;
Very good English and German language skills;
French language skills are an advantage;
Good knowledge regarding common MS office programs;
Experience with SAP and CRM systems represent an advantage;
Good communication skills and teamwork abilities.

Responsabilities:

Acceptance and maintenance of customer orders;
Checking and ensuring the availability of goods;
Order tracking upon punctual delivery;
Quoting and follow-up on quotes;
Active management of customer queries;
Maintaining information in the CRM system;
Issuing of bonus settlements and other credit- and debit notes;
Other activities for sales support.

Benefits:

The employment is made on the basis of an indefinite contract;
It offers a competitive salary and a range of flexible extra-salary benefits.