Senior Surveillance Operator

Are you looking for an international career where your success and rewards are purely dependent on your personal effort?
Are you looking to work with a genuinely multicultural team of like-minded, highly motivated people?
Want to step into a management role within two years?

You’re in the right place! It’s all possible at NonStop – the fastest growing, most exciting recruitment company.

Two years of experience as Senior Surveillance Operator in the iGaming industry/Live products;
Ability to work hours to suit the business needs - 8-hour shifts, including weekends;
Good knowledge of Microsoft 365 service suite;
Excellent verbal and written communication in English language;
Another language is a plus.

Check incidents reported by studios and verifies that they are resolved correctly;
Perform analysis of all roulette wheels, identifying wheels with deviations outside accepted standards;
Prepare assistance report for possible disciplinary action and/or promotion/evaluation;
Operate security devices, systems and monitor devices;
Develop and maintain a thorough knowledge of and proficiency in the operation of video monitor console equipment and camera locations;
Follow established procedures and immediately notify direct manager or appropriate departments upon detection of suspicious activities or irregularities;
Create detailed and accurate reports, as well as maintain daily logs of activities observed and/or reported;
Execute physical inspection of the premises and report violations/incidents;
Conduct various types of testing on online gaming surveillance software tools and platforms using appropriate testing methods and tools;
Identify and report any bugs, errors or defects in the online gaming surveillance systems;
Verify and validate the functionality and performance of the online gaming surveillance systems using test cases and scenarios;
Collaborate with other QA online surveillance officers and developers to ensure the quality and reliability of the online gaming surveillance systems;
Provide feedback and suggestions for improving the online gaming surveillance systems;
Develop and maintain documentation of all testing and surveillances activities and results.