Applications Technical Support - level 2

Established in 2001, Teamnet Group is one of the most important IT&C integrators in Romania, as well as an influential mentality change advocate in the region's countries. As part of our experts’ team you will play a big part in changing the today’s society into the society of tomorrow.
Join us now!

- University degree — Mathematics or IT profile
- At least 2 years previous equivalent professional experience
- Experience in: applications administration and technical support
- LINUX OS Experience
- Experience in Databases — SQL, PLSQL
- Technical expertise in Web Technologies is a plus
- Analytical and comprehensive thinking, results-oriented
- Able to prioritize and find fast and competent solutions
- Ability to communicate and make themselves understood
- Team player
- Initiative and willingness

- Administration, configuration and support for several applications (second and possibly third level of support)
- Incident and problem management - analysis, identification of root cause, reporting to vendor
- Participate as technical support representative in all phases of the projects linked to the applications in support
- Monitor, analysis and proposal for optimization of system performance based on agreed KPI's
- Develop small collateral solutions needed in support activities in order to monitor the systems
- Create technical documentation, support work procedures for application in support