Xerox Partner's Support ( Internship)

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Job type: freelancer-colaborator
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 15.06.2011
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    Economic background
    Client oriented
    Good use of Romanian and English languages
    Team player
    Comunication skills

    Responsibilities

    • Sales database management: check the information received from partners, erase redundant information, perform reports and maintenance of the database ( authorizations mainly)
    • provide required documentation to partners/resellers
    • To take over all inputs from customers (contracts, orders, etc.)
    • To collect all requests from Internet or received by phone/fax and submit them to appropriate person in the team

    Other info

    We are looking for an energetic person willing to gather new information and to establish the start of a successful career.

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