Utility Bill Senior Analyst in Iasi

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Candidatul ideal

- Excellent English in both oral and written communication
- Advanced knowledge of Microsoft Office, particularly having high level of expertise in Excel
- Requires analysis and solving of increasingly complex problems
- Requires minimal instruction on daily work tasks and a moderate level of instruction on new assignments
- Minimum 3 years of professional experience in technical and analytic role
- Communication and detailed oriented type, deadline focused
- Positive and open-minded

- Supervise specific site costs allocation per commodity, power, gas, water and carbon
- Accountable for activating, collecting and archiving the customer’s bill, from supplier’s websites as well as directly from emails and faxes
- Validate the bills following the processes linked to this activity and reporting the results to the Bureau Account Managers on a regular basis
- Support in resolving queries on the bill when required depending on the SLAs of the customers
- Report regularly to the Bureau Account Manager in the customer bill cycle on the set up and validation status
- Verify and update on a regular basis the availability of bills and the customer bill based on the internal customer priority list
- Verify and update templates on energy regulations, charges, indexes and taxes, supervise and check the client budget reports in order to ensure accuracy and quality
- Provide support to the Bureau Services Manager with specific projects, service improvement initiatives and other duties as required