Project Officer 24X7

Angajator: confidential
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 20.06.2018
    Cerinte

    Key Attributes
    • Professional and positive approach
    • Diligent with attention to detail
    • Ability to cope under pressure
    • Collaborates well
    • Dynamic and vigorous
    • Self-motivated & self-sufficient
    • Effective communicator at all levels
    • Team player, and able to work on own initiative
    • Assertive, adaptable, and creative
    • Analytic ability
    • A can do attitude and willingness to go the extra mile when required

    Key Skills
    • Fluency in English required
    • Relevant tertiary qualification preferred ( eg. ITIL )
    • Proven PO/Project Analyst or Coordinator experience and knowledge of project management
    • Understanding of the principles and frameworks of successful project management from a support perspective
    • Proven experience in providing service to internal stakeholders to achieve successful project outcomes
    • Understanding of project delivery and acceptance processes within a fast-paced business environment
    • Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
    • Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
    • Strong relationship building and interpersonal skills
    • Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint)

    KPIs
    • Successful administration of project management framework, processes, and tools
    • Collation of status reporting across multiple programs and business functions
    • Effective tracking and communication of project status and metrics
    • Support the creation and improvement of processes, procedures, and tools

    Responsabilitati

    Key Tasks
    • Assist and advise leaders, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
    • Act as a reference point for PO queries and information and an advocate for best practices in project management
    • Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
    • Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
    • Provide assistance to maintain and update the project management framework and disciplines necessary to support a Project
    • Develop positive relationships with managers and staff, provide support including facilitation, tracking and reporting on projects, and training
    • Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
    • Assist with establishing PO stakeholder management plan and implementation of the communication framework
    • Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
    • Understand the deliverables of internal and external customers and contribute to success through cooperative and collegial processes
    • Develop and maintain a basic understanding of customer policies and procedures as relevant to processes

    Reports to
    • Service Delivery Manager, Team Leader, Global Programs