Local Coordinator

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Angajator: Guillemot
Domeniu:
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 16.11.2017
    Scurta descriere a companiei

    Guillemot Romania is part of the Guillemot Corporation, owner of the Hercules (www.hercules.com) and Thrustmaster (www.thrustmaster.com) brands.

    Cerinte

    Sumary:
    The Local Coordinator will support the development of our local structure and be a key point of contact of Guillemot Romania with HQ France.
    He /She will establish and maintain an open relationship with them, in order to share and use the best practices.
    Will be responsible for office & administrative requests and people management activities.
    Emphasis will be put on analyzing and improving all the processes, procedures and assuring a better experience for the customers.

    Requirements:
    • Experience in a multinational company;
    • Previous people management experience is mandatory
    • Excellent communication and interpersonal skills;
    • Excellent planning and organization skills;
    • Mediating and negotiating skills;
    • Very good knowledge of English is mandatory, French is a plus;
    • Proficient in MS Office;
    • Able to meet ambitious challenges;
    • Autonomous and proactive attitude.

    Responsabilitati

    Responsibilities:
    • Pivotal role in communication with HQ Guillemot and Ubisoft Romania;
    • Responsible for all demands regarding team organization (staffing, development, requests for trainings, shifts etc.);
    • Being in charge of office issues (rent, administrative, risk analysis etc.);
    • Forecasting the needs in terms of staffing, collaborating and supervising with HR for the new hires;
    • In charge of optimizing the existing processes and sharing the best practices with the others departments of Guillemot;
    • Supervising and controlling the information on the support sites, inform the French Research & Development department about the errors and propose the update if needed;
    • Establishing a good relationship, sharing the information with French R&D in order to improve the information given to consumers and also, the future products;
    • Maintaining contact with French R&D, plan the training for the new products and make quarterly reports;
    • Analyzing and proposing updates of the technical support processes;
    • Being in contact with Marketing, transferring the received demands via the social networks to the agents.

    Alte informatii

    Benefits that you can enjoy:
    • If you’re into sport we’ve got a great gym right into our studio;
    • If you get hungry you can use your meal tickets at our local cafeteria or even grab some of the fresh fruits that are available in the office each week;
    • Since we value health you’ll have access to private medical system after the first 3 months.