Customer Service Representative -English - Brasov - Night shifts only

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Angajator: Arvato Services
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Brasov
  • Actualizat la: 20.06.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.

    Cerinte

    Native or near native language proficiency in English language
    Excellent spoken and written communication abilities
    Customer orientation and problem-solving abilities
    Demonstrated analytical skills and attention to details
    Adaptability and capacity to easily find solutions
    Proactive attitude
    Team spirit
    Good PC operating skills and typing speed
    Availability for working night shifts only

    Responsabilitati

    Client support by means of phone/ email/ chat
    Offering information/ solutions/ counseling to customers regarding the company’s services
    Promoting the products and services of the company by means of knowledge, attitude, information
    Documenting all operations in the company’s database, according to the work procedures
    Compliance with company regulations with regards to Data Protection and Information Security

    Alte informatii

    Our Offer

    Attractive salary package
    Working in a young motivated team
    Personal and professional developmentWorking environment at international standards