Customer Support with English

Employer: Randstad Romania SRL
Domain:
  • Customer Support - Client Service
  • Education - Training
  • Public Relations
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 22.09.2018
    Short company description

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Requirements

    The ideal candidate:
    A very good level of English both written and verbal;
    Very good communication skills;
    Experience in working with MS Office Package;
    Good capacity to understand customer needs and respond to them;
    Willing to dedicate your time to work in shifts, including week-ends.

    Responsibilities

    The job suppose interaction with English speakers customers and solving their requests;
    Your activity will be divided both on e-mail and telephone;
    Promptly respond to customer inquiries;
    Manage the customer accounts;
    Offer support using different applications.

    Other info

    Benefits:
    Net salary;
    Meal tickets;
    Performance bonuses;
    Training plan;
    Night shift remuneration;
    Medical insurance;
    Young and motivating environment.