Support Engineer - IBM ELM (Jazz) - IT (TM)

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Employer: Continental
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Timisoara
  • Updated at: 28.04.2024
    Remote work: On-site

    Job Description

    As an IT Engineer - IBM ELM (Jazz) Operations Engineer, you will be responsible for maintaining applications hosted in IBM ELM platform. You will support our worldwide distributed Research & Development (R&D) team for Continental Automotive in case of incidents and changes for our tool chains.

    Your primary responsibilities include:

    • Administration and support of IBM ELM (Jazz) application like e.g. Doors Next Generation, Global Configuration, Report Builder etc.;
    • Monitor daily operational processes and take corrective action as necessary;
    • Monitor and work on ticket queue using our ITSM tool.

    Required technical and professional expertise:

    • Candidate must possess a Bachelor's/College Degree, Computer Science/Information Technology, Engineering or equivalent experience;
    • Experience in application support, tool administration and service tasks;
    • Experience in IT administration and service tasks;
    • Basic knowledge in Oracle Linux servers;
    • Good understanding of the IT Service Management Processes;
    • Excellent interpersonal, verbal and written communication skills with strong customer focus;
    • English (fluently).

    Additional Information

    Pay for Performance:

    • Achievement Bonuses and Rewards;
    • Recommendation Bonuses for new team members;
    • Flexibility Program including flexible hours, mobile work and sabbaticals.


    • Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
    • Different discounts (glasses, tires, medical, shopping);
    • In-house restaurant & coffee corners.

    Life-Long Learning:

    • Technical, Soft Skills & Leadership trainings;
    • Dedicated Programs and Conferences;
    • Free Language Courses (English, German, French etc.);
    • Access to e-learning platforms;
    • Career development opportunities (local and international);
    • Internal development communities (Experts, Agile Community of Practice, Artificial Intelligence etc.).

    Ready to drive with Continental? Take the first step and fill in the online application.

    Company Description

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated sales of i41.4 billion and currently employs around 200,000 people in 56 countries and markets.

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