Senior Engineer, Reliability Engineering

Overview

Reliability Engineers will be contributing to the availability of services, their security and regulatory compliance, and the customer experience associated with their domain. The role also guaranties the reliable, agile and continuous flow of change required to optimize the performance of their platform ecosystem and performance of the customer service.

Main Responsibilities:

• Identifies and proposes strategic service and system changes, enhancements and developments and liaises with appropriate third party and software vendors, users and IT teams (Cloud, Virtualization, Storage, Networking, BigData, Middleware, DB, etc.).
• Responsible for delivering best of breed enhancements to the environment including but not limited to automation, monitoring and alerting.
• Architect, Design and Drive enhancements to the environment through to implementation.
• Proactively ensure the highest levels of systems and infrastructure availability.
• Understand existing complex environment and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate.
• Apply the best of Site Reliability Engineering, DevOps, CI/CD and Infrastructure as Code practices to simultaneously increase change velocity and platform stability.
• Ensuring monitoring performance and identifying any issues, identify possible solutions, and work with support engineers to provide resolution.
• Participate in the design of information and operational support systems.
• Install, configure, test and maintain operating systems, application software and system management tools.
• Provide an advanced level of support to the existing environment when required.
• Maintain security, backup, and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Raise risks and issues and provide frequent status reports and for management.
• Write and maintain appropriate documentation for manual and automated processes.
• Manage, deliver and monitor a number of key improvements to the current systems and infrastructure.
• Actively report on project progress, raising risks and managing deliverables often with conflicting priorities and timescales.

Required Skills:

• Configuration management (Ansible, Puppet, Chef)
• AWS, IaC (Terraform, CloudFormation)
• Containerization (Docker, Kubernetes, Fargate)
• CI/CD (Jenkins, GitLab CI)
• Splunk, Kibana, Grafana, Rundeck, RegEx.

Qualifications:

• B.S./B.A. Computer Science or related field; or equivalent level of experience.
• 7+ years' experience in an IT or technology support role.
• Solid interpersonal skills and comfortable interacting with various collaborators at both infrastructure and application levels. Must be willing to step up and drive major incidents involving production environments with a good sense of urgency.
• Scripting experience in at least one of the following: PowerShell, BASH, Python, Perl, Ruby.
• Systems configuration and administration: Windows and/or Linux.
• Cloud experience in any of the major public environments. Certification is desirable
• Large scale networking systems knowledge (Network+ or equivalent training desired)
• Ability to analyze how components of a distributed system work together using a broad range of skills and tools.
• Customer centric approach.
• Strong organizational and time management skills.

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days' holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Dental Coverage
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events

As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. We are proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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