IT Service Desk Technician

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Angajator: Konem Invest
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Brasov
  • Job la nivel national
    Actualizat la: 30.04.2024
    Remote work: On-site
    Scurta descriere a companiei

    Konem Invest is an HR Consulting boutique firm, with a team of passionate and enthusiastic experts.  Our clients enjoy the kind of personal service and price sensitivity we are able to offer as a small compan


    - Completed studies in the IT sector or comparable education
    - Practical work experience as an IT technician in 1st level support
    - Very good and up-to-date knowledge in the area of Microsoft client architecture (hardware, software,operating system)
    - Good knowledge in the area of Microsoft technologies, especially Azure Cloud, Active Directory, SCCM and Intune
    - Knowledge in the area of network & server infrastructure is an advantage
    - Ability to work independently, as well as being customer-oriented
    - Fluent in German and English.


    - Working in IT 1st level support and receive IT-relevant requests
    - Process, document, and solve IT user requests (faults, service requests and demand requests) by telephone, e-mail, ticket system, or other defined communication channels in 1stlevel IT operations
    - Provide supportin the client hardware and user lifecycle management, including the maintenance of assets
    - Administration of the current Microsoft Azure Cloud Services according to predefined standards and processes in the context of 1s tlevel operations area

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