Senior Collection Specialist with French

Angajator: SalesConsulting
Domeniu:
  • Contabilitate Finante
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Cluj Napoca
  • Timisoara
  • Actualizat la: 28.02.2024
    Remote work: Remote
       

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    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    • Fluent French and English is essential
    • Prior collections / customer contact experience
    • Experience working with a large, global finance team or BPO firm is an advantage
    • Strong relationship management skills and ability to influence decision-making among senior
    stakeholders within a matrixed environment
    • Strong financial acumen and analytical thinking
    • Strong working knowledge of SAP S4 accounts receivable capabilities
    • Highly motivated and detail-oriented with an ability to take ownership and multi-task
    • Proven success in collaborating with external clients as partners
    • Excellent communication skills with the ability to challenge & collaborate
    • Demonstrated ability to work effectively both independently and as a part of a team
    • Excellent Google suite & MS Office skills

    Responsabilitati

    • Perform the day-to-day shared services collections function within the defined process
    standards
    • Proficiency in AR reporting including debtors aging, unapplied cash etc.
    • Achieve daily, weekly and monthly targets as assigned by management and prioritizing the
    collection of debt within the AR ledger
    • Communicate with customers via verbal and email communication
    • Resolve open cases with haste to enable timely reporting
    • Perform internal investigation to support customer resolution of identified issues
    • Use experience to support team leads in decision making process surrounding aged collections
    from debtors
    • Responsible for recording and performing internal investigation to support customer resolution
    of identified issues
    • Liaise with internal teams to understand if accounts should suspended / reactivated
    • Calculate overdue interest in dunning letters, based on customer type
    • Prepare and pass non-collectable debtors to litigation / third party team
    • Work closely with the Credit Provider and Financial Controllers to follow the guidelines outlined
    in the Credit Policy
    • Research and respond to internal/customer inquiries, which may include but is not limited to
    providing invoice copies and statements and updating system notes as required
    • Resolve disputes by working with internal teams and/or the customer to verify information

       

    Puteti aplica la acest anunt doar prin crearea unui cont pe hipo.ro, fara sa va creati si un CV.

    Completarea formularului de cont nou pe hipo.ro dureaza doar 2 minute sau puteti importa datele din Linkedin sau Facebook pentru a rezolva si mai rapid.