Access and Order Management Specialist

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Employer: Allianz Services
Domain:
  • Others
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 19.11.2023
    Remote work: Hybrid


    Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
    Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.
    At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

    Job role
    In this position you will be offering access and order management support for ALLIANZ TECHNOLOGY users.

    What you will do
    • Controlling of access rights and assuring that the assignments are done according to the Allianz guidelines
    • Communication with involved / responsible parties regarding administration and assigning of rights
    • Order, reorder and return of IT hardware equipment: computers, components and consumables, optional hardware components
    • Open tickets for the assigned users regarding IT issues and follow up with the involved parties until issues are solved
    • Order, reorder and return of new telephones and telephone numbers and optional products, mobile phones, Blackberries and optional products (e.g. headset)
    • Ordering and return of software components (remote access solutions, SharePoint licenses, audio and web conferencing products)

    What you bring
    • Fluent in English
    • Minimum 1 year experience in accounts administration or basic experience in Windows
    • Advanced PC knowledge (including MS Office package)
    • Proven organizational and self-motivation abilities
    • Excellent communication skills
    • Able to work independently

    You have
    • Strong social, analytical and communication skills
    • Flexible, and the ability to work hard as part of a team and to work well under pressure
    • High motivation to manage and finalize tasks in complex environment
    • Enjoying working in a distributed team

    What we offer
    Come to the Allianz side! We have attractive compensation and incentives:
    • Fixed salary compensation along with fixed benefits.
    • Flexible benefits that can be individually customized, so that they best suit your needs.
    Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.
    • Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
    • Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
    • Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
    • All you can read with Bookster
    • Share Purchase Plan
    • Allowances for special events (Birth Allowance, Losing a Family Member)
    • Flexible working environment (work from home, hybrid)
    FlexiBenefits - We care about the performance of our employees and we know it can only be reached by ensuring your proper work-life balance: Medical services , Private pension, Internal Tourism, Meal Tickets and many other benefits of your choice.


    The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.
    Only suitable candidates will be contacted. All applications will be treated with confidentiality.

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
    We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
    We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

    Applying to this job ad you give your consent for your information to be processed by Allianz Services.
    Please read the Personal Data Processing Policy, Allianz Services >>