Banking Back Office Associate with English

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

Good level of English ( B2-C1);
Ability to work proactively and independently;
Ability to deliver real value to customers and emphasizing results over activities;
Quick, analytical thinker;
Banking knowledge, nice to have;
Detail and number-oriented personality;
Excel knowledge would be preferable.

Every day is a process of growth, being responsible of:
Participate in process improvement initiatives or special projects as assigned;
Execute to standard processes and take recommended actions to achieve metrics; Achieve process excellence;
Execute continuous process improvement techniques;
Decrease 'cost-to-serve' by execution of cost initiatives;
Ensure internal/external client satisfaction;
Adhere to standard processes and tools;
Seek first time quality through self audit for accuracy, timeliness and completeness of work;
Demonstrate ability to execute solutions for level-appropriate issues;
Demonstrate continuous improvement in process and service;
Comply with Accenture standards, procedures and policies, as well as regulatory requirements (., regulations related to recoveries of debit balances);
Execute transactions;
With minimal direction, enter data and retrieve information from group specific system; Audit own data entry for accuracy & make needed corrections;
Conduct data verification Respond to various requests for information, as needed;
Escalate to supervisor as appropriate;
File, archive and retrieve documents (paper-based and electronic) using filing standards;
Produce standard correspondence by following existing templates.