Fraud Prevention and Improvement Manager

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills, you are a great candidate:
• Data Literacy – the ability to construct coherent and accurate insights and arguments using data, visualisation techniques and presentation skills that improve risk-related decision making, improvement and/or investment.
• Risk Management – the ability to plan and lead risk improvement strategies for Fraud Management within first, second and third line assurance environments for the reduction in fraud risk.
• Fraud Prevention – the ability to influence and mobilize strategic fraud prevention programs across multi-market environments that leads to the sustainable reduction in the propensity for and losses arising from fraud whilst minimising the impact to victims of fraud.
• Risk Intelligence – the ability to influence and lead positive change in fraud intelligence sharing methods and performance across local markets and industry stakeholders.
• Fraud Analytics - the ability to see or understand fraud risk from data analysis and contextualise fraud scenarios clearly, in order to quickly form an opinion and take decisive actions.
• Degree in Computer Science / Accounting and Management / Informatics
• At least 5 years of experience in a Fraud Management environment within Telecommunications
• At least 3 years of experience in a fraud prevention, fraud awareness and fraud skills development capcity

With these activities, you will have a great impact on our business:

• Designing and implementing fraud intelligence sharing within Vodafone Group, industry bodies and other Telcos that helps to inform proactive fraud management. Work closely with Fraud Global Process Leads to translate intelligence into preventative measures.
• Analysing and correlating disparate sources of fraud intelligence, fraud loss impact and fraud performance data in order to develop meaningful root cause and impact analysis.
• Influencing the investment and prioritisation of fraud resourcing, investment and strategy through insights and cost-benefit analysis in reducing and preventing fraud across Vodafone Group.
• Leading collaboration in the design and implementation of effective fraud awareness programs across Vodafone Group to improve fraud risk awareness and reduce the propensity for fraud (internal and external).
• Developing and implementing a fraud skills and learning program that supports effective proficiency improvement and skills development within the global fraud community.

Sounds like the perfect job? We’ve got even more to offer:
 
• Work from home - a hybrid approach
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of a technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!

Sounds interesting? Apply!
#_VOIS