Program Manager with German

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills, you are a great candidate:
• Technical training with 5 years of professional experience or completed university / college degree in electrical engineering / computer science with 1-3 years of professional experience in IT or network project management
• Confident spoken and written German (advanced)
• Advanced English
• Ideally: PMP certification, ITIL V3 Foundation, Prince certification
• Independent, structured and goal-oriented working style.
• Ability to work in a team, assertiveness and confident demeanor.
• Experience in negotiation
• Good office IT skills (MS Office, EVO SAP, PPM, EPMS)
• Mastery of project management methods.
• Good analytical, conceptual and very good organizational skills
• Very good communication skills, convincing arguments, professional presentation skills

Your day to day:
• Independent and responsible project management for the integration of new network elements, platforms/systems and software
• Independent definition of operating concepts, processes, service concepts and SLAs and other performance commitments
• Independent and responsible coordination and quality assurance of service optimization and optimization of alarm functions
• On-site visits for quality assurance (visual inspection), FSA implementation and document reconciliation
• All FMAO/VNO sub-project managers and project employees from the engineering and solution design departments in VF DE and VF Group (NSE)
• Vodafone purchasing (Germany, VPC Luxembourg)
• FMAO/VNO group leaders and department heads
• Active communication with internal interfaces in the areas of engineering, 1st level incident management, 2nd level problem management and service/info management and local retained organisation (for e.g. Field Service)
• Active cooperation and communication with supplier, installation teams and other external partners (international and local base DE)


With these activities, you will have a great impact on our business:
• Responsible participation in T wide projects (Tech2025).
• Independent and accountable execution of the sub-project management within the main department FMAO and VNO.
• Project planning and organization (e.g. milestones, budget, cost estimate) including project budget and quality control (Operational Readiness)
• Independent control of a team of experts from all operational departments
• Provide operational inputs for design and engineering
• Provide operational RFF (Request Fulfillment) use cases, valid for DNOC, Planning, Deployment and external partners.
• Creation of training requirements for the operating areas FMAO/VNO.
• Independent creation of operating concepts and service concepts
• Coordination of the operating processes across main departments according to ITIL and to secure operational readiness.
• Support for type approval in the test labs (TAcc, Type Acceptance, Lab Testing)
• Independent preparation and implementation of the initial start-up in the live network (First Site Application FSA/FOA)
• Service Management: Control and coordination of activities for end-to-end service responsibility across all operational areas of the department responsible for the services

Sounds like the perfect job? We’ve got even more to offer:
• Work from Home– Hybrid approach
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!
#_VOIS