Junior Claims Analyst

For over 70 years, Samsung Group has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.

Ideally 1 to 2 years of experience in a Finance related area, preferably with a data analysis component

Preferably working experience with ticketing systems, databases and ERPs (SAP is a plus)

Previous experience in documenting processes / procedures is an advantage

Proficiency in English (written / spoken)

Strong knowledge of Microsoft Excel (formulas, pivot tables);

High attention to details and accuracy

Highly organized and able to meet tight deadlines

Problem-solver, able to work effectively as part of a team

Flexibility / adaptability to cope with a dynamic working environment and a new project setup

Strong written and verbal communication skills to interact in a business-to-business environment

Strong numerical competency and ability to work with large volumes of data

Customer-oriented and able to manage complex situations

Be part of the team that regularly reviewing and updating the standard operating procedures for claim verification

Perform a series of pre-defined checks over the information submitted by Samsung corporate customers across Europe

Investigate and solve discrepancies, including communication with corporate customers to clarify missing information / errors (depending on Subsidiaries’ instructions)

Ensure internal approval is obtained for validated claims and communicate result within agreed timelines to all relevant parties (including customers and teams responsible for booking the claims in SAP)

Take ownership of validation process and follow problems through to resolution, either by solving or redirecting them to the correct person in charge

Maintain close communication with process owners in all European Samsung Subsidiaries and ensure working procedures are kept updated

Create and deliver various types of reports

Why is Samsung SSC Europe the place to be?

The future that we wish to create begins with our employees. We invite YOU to shape the future with us. Being one of the best in the industry comes with hard work, but we also make it rewarding through:

Compensation & Benefits: attractive salary & performance bonuses, meal tickets, lunch allowance

Health & Wellbeing: gym subscription, private medical care, daily fresh fruits in the office

Events (e.g.: Christmas Party, June 1st party, Halloween, Kids Party, team building, quarterly team events etc.)

Learning & Development: Unlimited access to Samsung’s learning platform, access to in-class trainings and various events / conferences, coaching programs

Family & Living: discount to Samsung products, 25 days of vacation per year, hybrid working (2 days WFH/week).