Czech HR Helpdesk Role in Bucharest! - Remote Job
This job is no longer active!View all jobs DK Global Recruitment activeView all jobs Czech HR Helpdesk Role in Bucharest! - Remote Job active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Telecommunication active on Hipo.ro |
Employer: | DK Global Recruitment |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 01.07.2022 |
Remote work: | On-site |
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.
Requirements
• Fluent Czech and Conversational level of English Language
• Minimum of high school degree
• 1-2 years contact center experience would be preferred
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Proficient in computer usage and Basic knowledge on MS Office (MSExcel, MS-Word etc)
• Respond to customer queries through calls & emails
• Maintain tickets/ cases (logs) for each conversation. Ensure proper documentation &follow-up
• Ensure timely and accurate service delivery & adherence to agreed performance levels (SLA's, customer
satisfaction etc)
• Stay up to date on client and process updates
• Adhere to customer service routines & attendance policies
• Provide excellent employee support through calls &emails
• Opportunity to work in a fast-growing company and in a multinational environment
• Opportunity to grow in the organization and build a successful career path
• Access to a variety of benefits
• Personal and professional development through a variety of training programs
• Competitive salary package
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Telecommunications Specialist English - Remote Job Aplica fara CV | |
Backoffice agent with Italian - Remote Job Aplica fara CV | |
HUNGARIAN SPEAKER - Located In Bucharest - Remote BUCURESTI, | |
Vezi job-uri similare (169) |
Raporteaza eroarea la