Field Service Engineer II (HBT)

Angajator: Honeywell
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Strainatate
  • Actualizat la: 20.01.2022
    Scurta descriere a companiei

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Cerinte

    he future is what we make it.

    When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
    Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.

    Qualifications:

    Minimum 3 years of experience in Building technology systems (BMS, Fire, Security)
    Fluent English, Romanian written, and oral communication skills
    Previous customer service experience
    Previous technical/installation experience

    We Value:

    Bachelor’s degree in Technical field (mechanical, electrical, electronics, automation)
    Additional European Languages preferable Czech,
    Knowledge in Microsoft Server, Windows applications, and Active Directory management
    Strong knowledge In Networking, Windows and SQL Server
    Good organizational, written, and oral communication
    Good presentation skills
    Ability to work independently

    Travel Requirements: 50% minimum

    Responsabilitati

    Are you ready to help us make the future?

    Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will be responsible for providing post-sales service and support to our Dealer, Partner Channels and End-User Customers. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. Maintain high level knowledge of Honeywell’s HBT systems hardware and software platforms. You will act as an escalation point for Service Engineers, Technical Support, and other stakeholders. Support other engineers in troubleshooting.

    Responsibilities:

    Technical Support for all in country customers
    Validate customer request
    Educate customer and field technicians
    Write documentation used by field technicians
    Ensure Right and Fast Delivery
    Proactively recommends potential quality and efficiency improvement within service team
    Complies with Corporate, Local, Health, Safety and Environmental regulations

    Alte informatii

    We offer:

    A culture that fosters inclusion, diversity and innovation
    Market specific training and ongoing personal development
    Career growth opportunities
    Experienced leaders to support your professional development
    International work environment

    If this is your dream role, then we'd love to hear from you.

    We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.