Field Service Engineer II (HBT)
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.Cerinte
he future is what we make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.
Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Minimum 3 years of experience in Building technology systems (BMS, Fire, Security)
Fluent English, Romanian written, and oral communication skills
Previous customer service experience
Previous technical/installation experience
Bachelor’s degree in Technical field (mechanical, electrical, electronics, automation)
Additional European Languages preferable Czech,
Knowledge in Microsoft Server, Windows applications, and Active Directory management
Strong knowledge In Networking, Windows and SQL Server
Good organizational, written, and oral communication
Good presentation skills
Ability to work independently
Travel Requirements: 50% minimum
Are you ready to help us make the future?
Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will be responsible for providing post-sales service and support to our Dealer, Partner Channels and End-User Customers. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. Maintain high level knowledge of Honeywell’s HBT systems hardware and software platforms. You will act as an escalation point for Service Engineers, Technical Support, and other stakeholders. Support other engineers in troubleshooting.
Technical Support for all in country customers
Validate customer request
Educate customer and field technicians
Write documentation used by field technicians
Ensure Right and Fast Delivery
Proactively recommends potential quality and efficiency improvement within service team
Complies with Corporate, Local, Health, Safety and Environmental regulations
A culture that fosters inclusion, diversity and innovation
Market specific training and ongoing personal development
Career growth opportunities
Experienced leaders to support your professional development
International work environment
If this is your dream role, then we'd love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.