Technical Business Analyst | Technical Team Legal CoE

Voted the Most Desired Employer in Romania, in the Financial Services Industry, five consecutive times, in the Catalyst surveys, Deloitte Romania provides services in audit, tax, legal, consulting, financial advisory, risk advisory, business processes as well as technology services, through 2,000 professionals. The Regional Audit Delivery Center (RADC) provides Audit services to various Country Member Firms from Deloitte Central Europe and to their clients. The Tax & Legal Delivery Center (TLDC) offers services focused on 5 service lines: GES (Global Employer Services), Business Tax, Global Tax Center Europe, Global Trade Advisory (GTA) and Legal Center of Excellence (CoE).
Worldwide, Deloitte serves four out of five Fortune Global 500 companies through a globally connected network of member firms in more than 150 countries and territories, with over 330,000 professionals. The organization is recognized among “World’s Best Workplaces™” by Great Place to Work® and Fortune and among “World’s Most Attractive Employers”, by Universum, according to 2020 surveys.

We believe that innovation comes from contrasting disciplines, backgrounds and cultural perspectives and that the innovative solutions our people deliver have to always make an impact that matters. We celebrate individual strengths and we prioritize our people’s well-being.

You bring the ambition, we’ll provide the opportunities.

- Bachelor's degree;
- Overall 2 years of experience in a corporate environment;
- Requirements gathering skills and process modeling (process flow design);
- Understanding of technology (e.g. SaaS, IaaS, PaaS) and bridging between business and IT;
- Excellent oral and written communication skills;
- Interpersonal and consultative skills;
- Analytical thinking and problem solving;
- Able to deliver a high level of detail and accuracy;
- Organizational skills;
- Knowledge of business ( it would be considered a plus Legal Operations knowledge).

Business requirements

- Is involved together with the Legal Tech Lead in the discussions with Deloitte Legal from the beginning of the project initiative;
- Identifies the business requirements, collects them and translates them to technical requirements that help build a RFI/RFP for internal and external IT service providers;
- Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to all stakeholders in order to understand both the issue and the solution;


Site and template development

- Developing new sites or new functionalities for existing sites using HighQ platform according to predefined specifications and requirements from the client;
- Manages and tracks the status of the sites and of the requirements throughout the project lifecycle; enforce and redefine as necessary;
- Programs templates and tests documents in Contract Express, third party application for contract automation from Thompson Reuters;
- Communicates with the relevant contacts (from the engaging firms who are using Contract Express) in order to create the requested templates; asks for clarifications and all content related details for being able to create the templates;
- Amends already created templates (when requested) in order for them to follow the naming convention and best practices agreed at Deloitte Legal level;
- Creates application business reports in order to control and asses the KPI of the applications;


Problem and incident management

- Performs problem management and incident management. Problem analysis will be performed by analyzing user activity that lead to the incident and will communicate with IT Service Provider;
- Performs user acceptance testing on the software deliverable provided by the service provider. The software deliverable must be delivered on a test setup that resembles the production environment as much as possible from configuration point of view;


Support

- Support Tech Lead and Deloitte Legal by providing information about the legal technologies deployed globally and other legal tech products, considering the business perspective;
- Develop a training curriculum and conduct formal training for business users in using new legal technology applications and functionalities and produces helpers, documentation for training purposes;
- Acquire legal technology knowledge and competitor insight to identify requirements which aim to improve the legal technology landscape.

About the team

The Deloitte Legal Centre of Excellence (CoE) is a virtual group of legal professionals providing support services for multi-national clients of Deloitte Legal.

Recruitment Journey

We thank all applicants in advance for submitting their resumes but please note that only those candidates selected for an interview will be contacted.