IT Onsite Support Engineer

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Employer: Microsoft
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.08.2020
    Short company description

    It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

    Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

    In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

    If shaping a better, more exciting future is what motivates you, you’ll be in good company.

    Find out more about Jobs at Microsoft Romania and apply.

    Requirements

    Previous experience in local IT teams
    Previous experience in Networking Projects - knowledge about switches, severs, DNS, IPs, AD and their implementation
    Knowledge and experience in working and offering support with products, such as: Microsoft 365, Microsoft Azure
    CCNA certified
    Willingness to learn by self-training
    Attention to details
    Customer and solutions oriented
    Multi-tasking abilities

    Responsibilities

    First and Best: be part of pilots and testing new products
    Site It Advisory: be technical advisor for internal or external clients
    Site It Enable Revenue: be part of Showcases for external clients
    Site IT Incident and Escalation Management: 2nd POC for Outages and any activity disruptions
    Site IT Infrastructure: hands on smart support and direct support for Network Infrastructure
    Local Support: be part of the local projects with direct impact on clients’ activities
    Site IT Readiness Delivery: be part and sustain workshops for internal clients, such as IT Onboarding

    Other info

    This is an external staff position. Your employer will be a third-party supplier, in service for Microsoft.

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.