Online customer service
Hi! We are currently developing our Customer care team. Would you like to be part of our NISSA team? What are the key competencies we are looking for:
- Good knowledge of PC (MS Office, E-mail, Internet);
- English – average level is a must;
- Experience in a call center or telephone sales is desirable;
- Very good communication skills, clarity and consistency in speech.
- Takes inbound calls from customers and acts according to their requests;
- Serves promptly and professionally every client by providing information about NISSA products;
- Confirms orders by providing information about delivery;
- Offers new products, additional products and outfits;
- Promotes NISSA products and all the existing campaigns;
- Takes customers feedback and makes a weekly report;
- Performs translations.