Engineer 2nd Line Radio Access Performance

Your day to day: 

• Assure high level performance for the Access Network through the analysis of quality parameters based on performance counters. 

• Prepare reports and make analysis of the main KPIs and lead investigations into the issues affecting the Access Network Performance.  
• Monitor the performance trend of KPIs, understand the real impact on customers and identify the reasons of performance degradations.  
• Collaborate with Planning & Optimization and Ran 2nd Line Operations teams to define priorities for hardware and software corrections or suppliers and third parties interventions. 
• Define requirements to develop systems and tools in order to monitor the end to end service quality. 

• Deliver reports on Access Network performance and capacity utilization, including trend analysis and root cause analysis for major trend changes. 
• Collaborate in the root causes analysis to identify corrective actions in order to achieve service and performance levels restoration. 
• Utilizing innovative methods and best-in-class tools and applications to measure the network performance and customer experience impact. 

• Verify Network KPIs after software upgrades or parameter changes in order to detect impacts on network performance. 
• Collaborate to identify and collect new requirements of networkperformance and optimization tools. 

• Knowledge and experience in telecommunication services and technologies; knowledge at access equipment configuration and optimisation activities. 

• Radio Network performance analysis and trouble shooting. 
• Knowledge of Performance Management Tools (eg. Optima), QoS tools, Traffic Engineering tools. 
• Work in a complex evolving international environment where excellent personal traits and skills are needed to negotiate, cooperate, and support Opcos and the rest of the Global organization. 
• Team working oriented. 
• Good knowledge of the English language. 

• University degree: faculty of Electronics Telecommunications and Information Technology,  Faculty of Automatic Control and Computer Science, Cybernetics, Informatics. 
• 1-2 years of experience in Telecommunication. 

• Work from Home – You can have home office 1 day per week 
• Medical and dental services 
• Life insurance 
• Dedicated employee phone subion 
• Special discounts for gyms and retailers 

• Annual Company Bonus  
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills 
• You get to work with tried and trusted web-technology 
• Getting in on the ground floor of an technology changing company 
• Flexible Vacation – Take time off when you need it, we trust you