Services Reservations Specialist - French Speaker
Acest job nu mai este activ!Vezi toate job-urile G2-Travel active.Vezi toate job-urile Services Reservations Specialist - French Speaker active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Turism active pe Hipo.ro |
Angajator: | G2-Travel |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 12.09.2019 |
Remote work: | On-site |
Cerinte |
- previous experience in tourism or customer care will be considered as valuable asset; - excellent oral and written communication skills; - customer oriented approach; - results focusing and proven ability to meet tight deadlines; - attention to details; - analytic skills; - team player; - fast learner and willing to professionally develop on a long term within our young and dynamic team; - positive and friendly attitude; - advanced knowledge of English and French; - any other knowledge in European languages is an advantage; - proficient usage of Ms Office, Outlook. |
Responsabilitati / Realizari |
- action all booking requests, cancellations and amendments quickly, efficiently and accurately; - input confirmations and update relevant systems; - where first choice service is not available, select and offer the best alternative according to relevant criteria; - develop good working relationships with Suppliers; - coordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies; - monitor booking situation of services and highlight to management any potential issues; - assist members of the Service Reservation Team and other departments as and when workload dictates; - keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines; - process prepayments if and when required; - maximize profits whenever possible by requesting special budgets. |
Alte informatii |
Benefits: - Competitive financial reward; - Language allowance; - Language classes; - Business trips; - International mobility; - Training and development opportunities; - Wellness programs. |
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