IT Helpdesk - entry level

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Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Inginerie
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 16.08.2019
    Scurta descriere a companiei

    PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.

    Cerinte

    • Good PC knowledge (PING);
    • English skills;
    • University graduate (technical profile - advantage);
    • Self-motivated with ability to work both independently and as part of a team;
    • Problem solving attitude and client oriented;
    • Ability to handle client on one-on-one basis, via e-mails and calls;
    • Patience, empathy, diligence;
    • Responsible, mature and punctual behavior
    The best fit for this role will be someone who is interested in learning and growing their skill set.

    Responsabilitati

    • Following actions according to predefined operational procedures;
    • Monitoring of NAGIOS systems and services on a 24 x 7 basis and escalations upon procedures;
    • Execution, monitoring and alerting of predefined operational tasks on COREBANKING systems;
    • Act as Operator to complete prescheduled operational tasks;
    • Performing EOD Operations on several environments for several countries;
    • Hourly Call Center IVR services checks;
    • Hourly Internet banking services checks;
    • Delivering COREBANKING application, Debug users upon request;
    • Daily file transfers, batch processing request executions;
    • Executing several WEBMIN tasks upon procedures;
    • Performing Deployment Operations on several environments upon request;
    • Monitoring DRC replications;
    • Monitoring Backup systems.

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre Professional. Consultati Politica de procesare a datelor personale a Professional >>