Transportation Specialist - Italian Speaker

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Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Vezi toate job-urile in Turism active pe Hipo.ro

Angajator: G2-Travel
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 08.09.2018

    Key Activities:

    • Efficiently and accurately action all booking requests, cancellations and amendments
    • Input confirmations and update relevant systems
    • Develop good working relationships with suppliers
    • Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies
    • Monitor booking situation of long distance coaches (LDC) and highlight to management any potential issues
    • Deal with on road emergencies
    • Investigate complaints about coaches and drivers
    • Monitor quality control
    • Process prepayments if and when required


    Knowledge, Skills & Experience

    • Previous experience/working knowledge of reservations or operations in the Travel/Hospitality industry is preferable
    • Outstanding oral and written communication skills
    • Detail oriented person
    • Excellent organisation skills and ability to prioritize
    • Ability to work with tight deadlines and react to emergency situations
    • Problem solving skills
    • Good communication and reporting skills
    • Excellent knowledge of English language
    • Excellent knowledge of Italian language
    • Proficient user of MS Office


    Benefits:

    • Competitive financial reward
    • Language allowance
    • Language classes
    • Business trips
    • International mobility
    Training and development opportunities
    • Wellness programs