Team Leader-Accounts Receivable with German

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

•At least two years solid Accounting experience;
•Fluency in German and a good command of English is a must;
•People management skills;
•Communication & Influencing skills;
•Coaching skills;
•Conflict resolution and problem solving;
•Delegation / follow up;
•Accurate, methodical with detail orientation
•Prioritizing & organizing skills;
•Experience of SAP;
•Proficiency in MS office applications and excellent Excel skills.

Overall Purpose:

A Team Leader will be primarily responsible to ensure process SLA are met or exceeded. Motivates and persuades others to common goals. Has the ability to deliver through people.

Key Accountabilities:
•Hands on role within an Accounts Receivable Department;
•Responsible for achieving team SLA’s (Service Level Agreement);
•Understands and captures customer baseline data around SLAs and operational metrics transition;
•Monitors Service Levels - Periodic collection and analysis of data received;
•Manages daily work allocation and ensures daily reporting for productivity;
•Sets up Team member appraisal system and conduct them quarterly/yearly and conducts one on ones on monthly basis, quarterly, midyear and yearly appraisals.

You will enjoy:
•A great office, a friendly atmosphere and a multinational environment. ​​Teambuilding and Christmas party.
• Bonuses for your results.
• Wide range of development and training options (including soft skills and language courses) .
• Free coffee and fruits to keep you energized but also medical coverage.
• Bookster and Benefits Online for you to enjoy your hobbies.