Community Support Representative - English, Krakow

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Employer: UBER
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Abroad
  • Updated at: 23.09.2018
    Short company description

    Uber is a technology company. We make a smartphone app that provides users with an on-demand, private car service that takes them safely and smoothly to where they need to go, in dozens of countries and hundreds of cities around the world - at the push of a button.

    Requirements

    Fluent in English
    Incredibly empathetic and understanding.
    Word-savvy and naturally curious.
    Passionate for creative solutions to complex problems. You enjoy dealing with the unknown and finding opportunity from it.

    Responsibilities

    Build loyalty among new users and get our early adopters to fall in love with Uber all over again.
    Deliver high-quality service across multiple support platforms (email, chat, phone).

    Other info

    What do we offer:
    - relocation package (+support with settling in)
    - private medical
    - gym card
    - food & drinks at the office
    - Uber credits/ discounts (rides and food delivery)
    - additional training, learning opportunities, team building activities