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Angajator: Cteam
Domeniu:
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 19.07.2018
    Remote work: On-site
    Scurta descriere a companiei

    Cteam Human Capital este una dintre companiile reputate in piata de resurse umane si livreaza servicii de consultanta HR (studii salariale, compensatii & beneficii, etc.), recrutare si selectie, administrare de personal, coaching, training, teambuilding, atat in Romania, cat si pe pietele din Europa unde este prezenta.

    Din 2016, Cteam Human Capital face parte din grupul international de companii Cteam, cu birouri in Bulgaria, Bosnia-Hertegovina, Cehia, Croatia, Moldova, Romania, Serbia, Slovacia.

    Cerinte

    Requirements:

    - previous experience in the Travel/Hospitality industry is a plus;
    - excellent interpersonal and communication abilities;
    - proven negotiation skills;
    - detail oriented person;
    - problem solving approach;
    - planning and organising skills;
    - ability to work with tight deadlines;
    - team player;
    - positive and friendly attitude;
    - advanced knowledge of English language;
    - advanced knowledge of Italian language;
    - excellent use of MS Office package.

    Responsabilitati

    Your New Role: You will be our full time Guru when we are talking about Customer Needs. Of course, Training is from our side. We want to make sure that you have all the tools that you need.

    You will be responsible for liaise with tour leaders and suppliers to ensure a high standard and also arrange and coordinate services/hotel reservations for any itinerary amendments.

    What you need to succeed: Your previous experience could help you in this case but also, we like to grow other talents too. So, the previous experience in a similar role is not mandatory. As your role includes telephone inquiries and requests, you will need a professional manner. Exceptional track record in the delivery of customer service and be able to demonstrate that you have a good level of computer knowledge.

    Alte informatii

    Benefits:

    - Competitive financial reward;
    - Language allowance;
    - Language classes;
    - Business trips;
    - International mobility;
    - Training and development opportunities;
    - Wellness programs.

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