Consilier Digital Franceza

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Angajator: WEBHELP Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Galati
  • Actualizat la: 29.03.2019
    Scurta descriere a companiei

    Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
    We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
    Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

    Cerinte

    Cunosti limba franceza la nivel mediu sau avansat
    Comunici cu usurinta pe retele de socializare
    Iti place sa identifici nevoile persoanelor cu care relationezi si sa propui solutii rapide si benefice
    Vrei sa inveti cum sa iti pui in valoare si sa-ti dezvolti calitatile personale in mediul profesional
    Esti ambitios, pozitiv, iti place sa lucrezi in echipa si te adaptezi usor

    Responsabilitati

    Construiesti o relatie durabila, de incredere, prin comunicare deschisa si interactiva cu clientii prin email sau Instant Messenger
    Te asiguri ca solutiile agreate impreuna cu clientul sunt procesate in contul acestuia
    Informezi clientii in legatura cu serviciile si produsele companiei
    Mentii nivelul de satisfactiei al clientilor prin asistenta online

    Alte informatii

    AVANTAJE:

    Program de munca flexibil si adaptat nevoilor tale (inclusiv part-time)
    Conditii de munca agreabile si perspective de evolutie a carierei
    Distractie : Weekend-uri, seri, zile amuzante…o multime de momente ale vietii impartasite care fac parte din spiritul Webhelp
    Remunerare atractiva : pachet salarial competitiv, numeroase beneficii si bonusuri de performanta
    Traininguri remunerate care au scopul de a te ajuta sa atingi obiectivele si sa te dezvolti in cariera