Customer service representative

Groupe Plastivaloire is a 50 years experienced French company working with the plastics injection technologies. Founded in 1964 as a small family business with a site located at Langeais, France, the company became an important player in Europe, being present in countries as: England, Germany, Spain, Portugal, Slovakia, Poland and Romania, and two factories outside our continent, in Tunisia, counting over 5000 employees.

• High quality written and verbal communication skills
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Dependability
• Problem solver
• Ability to work in teams and open to others’ views
• Show respect toward others with cultural differences
• Quality decision making
• To perform this job successfully, an individual should have knowledge of Database software; Internet software;
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

• Help manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their work space as well as computer software programs.
• Be a professional representative of our company that other employees look up to.

• Salary package depending on experience and performance;
• Pleasant work environment, a dynamic team, based on results and performance;
• The possibility of professional development;
• Meal vouchers;
• Gift vouchers for March 8 , June 1 and Christmas for children;
• Referral premium;
• 3 annual bonuses (Easter, Christmas and vacation);
• Private health insurance;
• 24 days of leave/year (additional days of leave are offered depending on seniority);
• Seniority increase in the company;
• Support and training.

• Prime de vacanta
• Asigurare medicala
• Training-uri
• Cursuri
• Petreceri/evenimente companie
• Laptop
• Telefon mobil
• Loc de parcare
• Tichete de masa
• Tichete cadou