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Employer: Goodyear Operations
  • Acquisitions - Logistics - Supplies
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 30.08.2018
    Remote work: On-site
    Short company description

    Our purpose at Goodyear is to build trust and to create an environment where associates are inspired by work. We believe in our people and we embrace change in order to engage and enable associates to realize their full potential.

    If you want to be part of a great team, based in Bucharest, to work in a fast paced, world class organization, then you are in the right place because we have the perfect job for you!
    You can count on our flexible working hours and work from home benefits.

    Just apply and let’s meet to discuss more about what we could offer you more and about your career opportunities!

    Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.

    In Romania, Goodyear Dunlop has been present since 1999 and it is represented by two different legal entities, Goodyear Dunlop Tires (Sales Office) and Goodyear Operations.

    Goodyear Operations Romania is the Global Business Services Center of Goodyear Dunlop EMEA. The GBS Center in Bucharest started back in July 2011. The core mission of the Center has always been to provide internal customer satisfaction with the shared responsibility of delivery - Driving performance as ONE TEAM.


    Bachelor University graduates (any university, accepted any year study level)

    Bachelors’ degree or equivalent business experience
    Excel proficiency, SAP system knowledge
    Nice to have technical background

    - Previous experience in a customer facing role or help desk environment (min 3 months)
    - Experience in multinational working environment

    Knowledge & Skills
    - Problem solver, Team player , Stress tolerant
    - Ability to handle multiple priorities within given timeframe
    - Attentive to details, analytical, numerate
    - Good communication skills (verbal and written) and customer orientation
    - Uses initiative and is pro-active
    - Fluent in English
    - Medium to advanced MS Office skills (especially Excel and / or Access)
    - ideally, SAP system knowledge


    Primary Purpose of the Position:

    Manage SAP-SRM environment and provide support to the Sourcing teams in the areas of:

    - Creation and maintenance of catalogs and contracts for indirect and raw material purchases
    - Enablement and assignment of roles for system users
    - Maintaining and updating the global organizational structure & global approval flows
    - Technical support of system users (both internal and external)
    - Sanity checks and testing

    Principle Duties and Responsibilities:

    1. Actively support and proactively guide global sourcing teams in creating and maintaining catalogs/contracts for indirect purchases (Goodyear or supplier owned):
    * Set-up, maintain and update catalogs using the established process
    * Perform testing of technical release changes as required for releases, regression testing or as needed
    * Publish relevant reports & analysis to guide Sourcing teams to optimize catalog/contract content

    2. Globally enable and assign roles for users in SAP-SRM environment. Maintain and update the global organizational structure & global approval flows in SAP-SRM environment"

    3. Actively support and proactively guide global sourcing teams in creating and maintaining catalogs/contracts for direct (raw materials) purchases via the established CPU (Central Price Update) process

    4. Resolve Tickets raised by internal users in relation to issues with the SAP-SRM environment as per the agreed process (First Line of escalation); Escalate to 2nd line of support where necessary

    5. Perform transaction monitoring & trouble-shooting of faulty internal purchasing requests and/or purchase orders for the global organization

    6. Provide technical support to external users (suppliers) throughout the onboarding and portal usage cycle in the SAP-SRM environment

    7. Ensure monthly closing of purchase requests older than 13 months, in line with the existing Purchasing Policy

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