Back office support with German (Work from home)

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Angajator: TELUS International
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Job la nivel national
    Actualizat la: 25.05.2024
    Remote work: Remote

    We are hiring for an amazing, "out of the box" experience: join us as a Content Moderator with German & English! You will be working in a new team serving our global client, a world-leading social media platform that allows users to create and browse videos.

    What we expect:

    • Medium (B1/B2) level of German and English
    • Experience within data annotation/ labeling-related fields will be considered a plus
    • Experience with German culture and slang will be considered a plus
    • Availability to work full-time rotating shifts, 08:00 - 22:00, Monday - Friday
    • Work from home, anywhere in Romania
    • Great attention to details
    • Strong time management skills and motivation to exceed expectations
    • Desire to work in a fast-paced environment
    • Highly developed sense of integrity and commitment to customer satisfaction
    • Strong self-organization, decision making and analytical abilities  

    Your daily responsibilities as a Content Moderator will include:  
    • Reviewing videos and judging videos/ accounts in accordance with the client's processes, policies and guidelines
    • Responding to the client's inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
    • Liaising with the client's internal teams to ensure brand safety, monitoring social media and taking appropriate actions to resolve any situations that may arise during production
    • Provide accuracy reports on a regular basis
    • 100% back office activity

    We offer:  
    •  Stable job - permanent labor contracts
    •  Above average fixed salary, performance bonuses, extra-payment for weekend shifts
    •  Monthly meal tickets
    •  Free access to our modern and fully-equipped employees' gym space in our offices
    •  International career - paid training and international career opportunities
    •  Multilingual exposure - improve your spoken and written language skills
    •  Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
    •  Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
    •  Private medical insurance coverage
    •  Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more


    • Bonus de performanta
    • Abonament medical
    • Training-uri
    • Abonament Bookster
    • Tichete de masa

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