Front Office Manager for Switzerland

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Vezi toate job-urile Talentor Romania active.


Vezi toate job-urile Front Office Manager for Switzerland active pe Hipo.ro

Vezi toate job-urile in Hoteluri - Restaurante - Cafenele active pe Hipo.ro

Angajator: Talentor Romania
Domeniu:
  • Hoteluri - Restaurante - Cafenele
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Strainatate
  • Actualizat la: 28.03.2024
    Remote work: On-site
    Scurta descriere a companiei

    Talentor Romania is the local branch of an international Human Resource solution provider and it's currently recruiting for the following role.

    Cerinte

    Fluent in English & German is a must. Knowledge of other languages will be a plus;
    Diploma/Certificate in Hotel Management is an advantage;
    Substantial exposure in reservations department of 4 or 5 star hotels;
    Familiar with Microsoft office;
    Able to work with various ethnic backgrounds;
    Ability to train and develop.

    ! Important: Job requires relocation to Baden, Switzerland

    Responsabilitati

    - Direct, monitor and supervise the day-to-day activities of all sections within the Front Office department of the Hotel.
    - Monitor staff on their conduct and progress.
    - Ensure that guests are attended to with promptness, courtesy and efficiency and that guest’s complaints are handled with tact and diplomacy.
    - Assist in checking in / out of guests.
    - Check housekeeping discrepancy report and to report any variance and take corrective action.
    - Authorize rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
    - Handle correspondence regarding enquiries, reservations, and complaints.
    - Work closely with Reservations to ensure compliance with policies and procedures and trains them in areas where they are lacking.
    - Coach and train staff the Front Office department.

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