Junior KYC Analyst (French-speaking)– On-site, Iasi

Employer: Concentrix
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Iasi
  • Updated at: 25.05.2024
    Remote work: On-site
    Short company description

    Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

    Requirements

    Your qualifications
    We embrace our game-changers with open arms, people from diverse backgrounds, curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

    Concentrix + Webhelp is a great match if you:
    • Are proficient in French
    • Are proactive, self-motivated, and solution-oriented
    • Have good PC Skills

    Responsibilities

    Job description
    For this project we are looking for colleagues to join our KYC (Know Your Customer) Team in Iasi.
    This position is onsite in our beautifully renovated facility and provides service support and resolution of routine problems regarding client's products and/or services.

    Reimagine your career
    Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
    We’re on the lookout for French-speaking KYC Analysts (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
    We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix + Webhelp, you belong, you make a difference, and you succeed on your terms.

    Career growth and personal development
    This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and continuing support you’ll need to succeed.
    Plus, at Concentrix + Webhelp, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

    What you will do in this role
    In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.

    As an KYC Analyst on our team, you will:
    • Review customer files to identify missing or non-compliant documents
    • Request missing documents, as per Know Your Customer (KYC) procedures via-e-mail (outbound calls)
    • Keep on learning and advancing your career through our continuous development programs

    Other info

    What’s in it for you
    We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to help you reimagine your career.

    In this role, we offer benefits that help you support your unique lifestyle:
    • Full-time indefinite contract
    • Performance bonus
    • Medical subscription
    • The option to choose from a board range of flexible benefits through MY Benefit Platform
    • Bring-a-friend (referral) bonus opportunities
    • Full paid training on the company and the project you'll be working on
    • Career development programs, specialized courses, and language classes

    Reimagine the best version of you!
    We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their “employer of choice.”


    Concentrix + Webhelp is an equal opportunity employer
    We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

    Eligibility to work:
    In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.