Application Manager

We are a global Leader in Technology and Payments
#1 payment services provider in Europe and #4 worldwide
Company industry: Digital payments.

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, can-do attitude and a hunger to learn and grow. In practice this means:

• You have worked with Unix systems
• You know one or more development languages (Java, C, perl, HTML etc.)
• You have experience with DBMS as user (Create, execute and optimize queries - MySQL, Oracle etc.)
• You are familiar with Project Management principles (it would be a plus)
• You know the Internet technologies, networks
• You have knowledge of clients' trades (electronic banking)
• You have knowledge of regulations and standards (AFAQ, PCI)
• Strong analytical mind with problem-solving skills
• Flexibility and reactivity
• Curiosity, creative thinking, initiative
• Good communication and interpersonal skills
• Strong sense of customer service
• Advanced level of French and English (read, spoken, written)
• Flexible schedule
• Regular on-call duty at night and on weekends, outside opening hours
• Higher education in Computer science
• You have 2-4/5 years in a similar position

Day-to-Day Responsibilities

• You validate the functional specifications and technical architectures addressed by the customer, together with development teams and technical experts
• You oversee the implementation of the services
• You participate in the development of the offers and services by providing recommendations on new functionalities or whether to upgrade to a different system or not
• You manage the incidents and changes with the business and production teams in due time
• You implement and monitor the corrective actions
• You follow-up and offer customer support in relation with the customer manager
• You handle the releases and checking if they are well implemented
• You are a functional and technical expert in her/his domain of activities
• You define the procedures to optimize RUN processes in collaboration with business teams: Dashboard Splunk / Service Level Agreement (SLA) / Reporting
• You develop the necessary tools to monitor the service
• You ensure PCI and 3D Secure compliance

Perks & Benefits

If you join us, you will enjoy:
• A competitive salary package
• Work from home allowance
• Meal vouchers
• Gift vouchers on the occasion of Christmas/Easter Holidays
• Free private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform

• Annual bonus
• Special events bonus (ex: Easter, Christmas)
• Medical subscription
• Life insurance
• Trainings
• Courses
• Bookster subscription
• Remote work allowance / Utilities reimbursement
• Flexible work schedule
• Laptop
• Fun / Relax Area
• Meal vouchers