Client Advisor with German (Remote)

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 08.02.2024
    Remote work: Remote
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it.

    Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.

    So, if you have the following, make sure to let us know!

    - Customer focus and fluent German speaking and comprehension skills;
    - Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;
    - Typing skills and keyboard control functions to enhance data entry productivity.

    Responsibilities

    - Provide support, including procedural documentation;
    - Respond within agreed time limits to call-outs;
    - Work continuously on a task until completion (or referral to third parties, if appropriate);
    - Prioritize and manage many open cases at one time;
    - Establish a good working relationship with customers and other professionals.

    We offer:
    - Private medical insurance;
    - Meal Tickets;
    - A 7card Subscription;
    - Incentives and also bonuses for our employees – financial and non-financial;
    - The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.