Client Advisor with German (Remote)
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Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.
We are in the business of helping people: we provide client support and technical issue solutions for the clients who need it.
Therefore we are looking for colleagues who are self motivated, detail-oriented and well organized, with excellent communication and interpersonal skills.
So, if you have the following, make sure to let us know!
- Customer focus and fluent German speaking and comprehension skills;
- Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively;
- Typing skills and keyboard control functions to enhance data entry productivity.
- Provide support, including procedural documentation;
- Respond within agreed time limits to call-outs;
- Work continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritize and manage many open cases at one time;
- Establish a good working relationship with customers and other professionals.
- Private medical insurance;
- Meal Tickets;
- A 7card Subscription;
- Incentives and also bonuses for our employees – financial and non-financial;
- The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.