Senior Customer Quality Engineer

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Employer: Vitesco Technologies
  • Engineering
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Ghimbav
  • Updated at: 14.12.2023
    Remote work: On-site

    Our Quality department in Brasov is looking for a new colleague to join the team!

    What you will do as a Customer Quality Engineer:

    • Coordinate customer complaints using quality tools (8D, 5Why, Ishikawa, FMEA);
    • Follow-up of the corrective actions established together with 8D team;
    • Be responsible to make the Risk Assessment: impact levels to customer, plant, Business Unit and Corporate;
    • Be responsible to initiate the Task Force Meetings based on assessed risk level;
    • Monitor Customer Performance Rating / Score Card: Analyze score card and coordinate improvement plan;

    What will you need to succeed:

    • University degree in engineering/ alternative economics;
    • +2 years of experience in a similar role;
    • Fluent in english language (written and spoken)/ German is a plus;
    • Knowledge of analysis tools ( e.g. OBD, FFA);
    • Customer experience.

    What we offer:

    • Integration program - we will make sure your integration into the team is as smooth as possible
    • The 13th salary - December is the month of gratitude and appreciation, and we want to show it to you by offering the 13th salary, just in time for the winter holidays
    • Meal tickets with a value of 30 ron/working day;
    • Canteen - take a break and enjoy a hot meal in our canteen. We offer you a daily subvention.
    • Medical subscription and on-site medical office - you will benefit of a premium medical subscription through the Regina Maria network;
    • Vacation days - we truly believe in long time partnership and that's why, starting with your 3rd year within the company, we offer you 1 more day of vacation according to your seniority in the company
    • Discounts - you will have access to more than 2700 discounts through Benefit platform
    • Trainings and certifications - your learning journey will include technical and soft skills trainings to be a pioneer in your field
    • Bookster - Are you a passionate reader? Then you can borrow your favorite books from the Bookster Library.
    • Professional Development - we encourage our colleagues to grow inside our organization by accessing the available opportunities.
    • Mobile work - Our "Mobile Work Policy" gives our employees the opportunity to achieve the best possible balance between work and their private life.
    • Relocation package - if you are located outside of Brasov County and you want to move here, we provide a relocation bonus, paid with your first salary.
    • Referral bonuses - Encourage your friends to join our electrified future and we will reward you with a bonus
    • Unforeseen situations - we offer you additional vacation days in case of unfortunate events
    • Birthday - We encourage you to celebrate your birthday with your loved ones by offering a paid extra day of vacation.

    Working Time: Full time

    Your Contact Partner: Georgiana-Eliza Ungureanu