Claims Officer with English or French or Italian

At Allianz Trade we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!


Role Purpose:
As part of the Claims Department, you will set the insured amount relating to new claims filed by the policy holders, based on the Risks decisions, the contractuals datas and the informations provided by the policy holder.
Get in the driver’s seat of your career. Apply now!


What You Do
Claim assessment of the new claims:
Check the accuracy of the datas and assess the claims in order to set the insured amount for each of them and inform the Policy Holder

Datas accuracy:
Check the accuracy of the datas provided by the Policy Holder, and if needed, correct or remove the datas (identification of parties, total amount filled, invoices dates, etc)
Proceed to reconcile the invoices, partial payments and credit notes
In case of multiple invoices, check the invoices and delivery date in order to fix the Credit limit applicable
Access to Policy Management IT system in order to consult and apply the free text clause recorded at policy level

Insured amount fixing and databases updating:
Fix the insured amount of each claims: full coverage, partial coverage or full rejection.
Fill insured %, the coverage type and update a summary of the checks made on a "spreadsheet" etc.
Quickly return to the dedicated agenda the files that cannot be assessed given their complexity

Contact with policy holders:
Quickly inform the policy holder in case of total or partial rejection (Complete pre-established letters).
In case of missing documents, request them to the policy holders .
Update the claim with the additional documents needed to proceed to the claim assessment.

What You Bring
Business expertise:
1-3 years experience in claims assessment

Knowledge of IT systems:
Good user of MS Office package, especially Excel (intermediate level)
Good user of IT tools in general

Language skills:
Good English level required – mandatory for all positions
Fluent in French / Italian (both written and verbal)

Interpersonal skills:
Comfortable with figures, analytical skills with attention to details and decision making skills
Good communicator / ability to convince about decisions taken
Good organisational skills, proactivity
Ability to stay calm under pressure and ocassionally manage higher volumes of work with accuracy
Very good problem solving skills


What We Offer
Dynamic and multinational working environment.
Opportunity to learn and grow- on the job as well as language or professional training.
Open company culture, flexible working hours / possibility of working from home.
A wide range of employee benefits - meal vouchers, gift vouchers, performance bonus, public transportation allowance, extra personal days, premium health insurance, fruit day, discounts on Allianz products, etc.
Full time permanent contract.
Modern and accessible offices.


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes*. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In, our global business transactions represented 931 billion Euro in exposure.