Customer Support with French & English-Insurance market

Employer: TELUS International
  • Customer Support - Client Service
  • Job type: part-time
    Job level: 0 - 1 years of experience
  • Updated at: 22.05.2024
    Remote work: On-site

    You should have:

    • Advanced level of French (speaking and writing) and medium level of English
    • Availability to work on a full time or part time schedule, Monday - Friday, 9:00 - 22:00
    • Ability to analyze a problem and provide viable solutions
    • Gracious attitude in client service and efficiency in solving the problems
    • Efficient use of resources for the effective exercise of the activity
    • Attention to detail
    • Good general IT-Knowledge in the area of web-based applications and technologies used in that area

    Job description:
    • Offering best level customer support or debt collection assistance for French clients via phone or e-mail
    • Assist French end-clients of a local auto insurance company
    • Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
    • Balance customer service considerations with the exercise of efficiency with respect to time and call control

    We offer:
    • Stable job - permanent labor contracts
    • Flexible schedule - rotating shifts
    • Tenure salary increases
    • Monthly meal tickets
    • Gym subscriptions reimbursement
    • Monthly performance bonus
    • Great rewards for referring your friends: consistent bonuses and prizes
    • International career - regular training and international career opportunities
    • Multilingual exposure - improve your spoken and written language skills
    • Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
    • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
    • Private medical insurance coverage
    • Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more

    It’s different here! Check out our Facebook page

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